Write an article highlighting the role of community engagement in local governance, using Niantic’s initiatives as a case study. Focus on the platform provided by the East Lyme Public Works Department, emphasizing how residents can report issues and contribute to town maintenance. Discuss the benefits of this community-driven approach, such as increased responsiveness and improved public safety. Include examples of successful local initiatives that have emerged from active citizen participation. Conclude with a call to action, encouraging residents to get involved and make a positive impact in their community.